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2012 Schedule of Charges
How to pay your water bill
You may mail your payment to the District's Administrative Offices at 15606 SE 128th Street, Renton, WA 98059. In-person payments are also accepted at this location between 8:00am and 4:30pm, Monday through Friday. For your convenience, an after-hours drop box is located at the North side of the parking lot, next to the building and protruding through the fence. Please do not leave cash payments in the drop-box.We accept the following forms of payment: Cash, Check, and Money Order.
Auto Pay is also available for your convenience. With Auto Pay, you can save on postage, pay your bill even when you're out of town, and never have to worry about your payment getting lost in the mail. You will still receive a bi-monthly bill regularly. Then, on the due date, the total balance due will be automatically deducted from your checking account. The payment will show on your bank statement as a regular transaction. To sign-up, complete and return an Auto Pay Authorization form along with a voided check. That's it! Your next bill will be paid via automatic withdrawal. Auto Pay Form
Delinquencies
Bills are due on the 15th of the month following your bill month. Bills are considered delinquent if not received by the last day of the month following your bill Month. (For example a July 31st bill is due August 15, and considered delinquent on September 1st) Delinquent accounts are subject to late penalties, service charges, disconnection and/or property lien.
Billing Schedule
Original Billing Date: usually the 1st day of the month; due 15 days after the billing date.
Late Charge: Assessed 30 days after the original billing date. Usually the first day of the following month.
Delinquent Notice: Mailed 45 days after the original bill date. Due 15 days from mailing (60 days from original bill date.)
Door Tag: Customers have not paid within 60 days from the original bill date will be notified by door tag on or about the 65th date from the original bill date.
Shut Off: Meters will be shut off on or after the 70th day from the original bill date.
These dates are approximate and may be modified depending on how the dates fall on the calendar.
Turn-offs and Property Liens
Accounts that reach "Shut Off" status will be charged an additional fee of $25.00 for the District to shut off your water. Customers needing District assistance to turn there water back on after payment has been made will be charged a minimum fee of $65.00.
Once an account has been shut off the District has the option to place a lien against the property for charges owed. Initially the District will send the property owner an "Intent to Lien" letter along with a $20 fee on your account. If the account is not brought current in 30 days the District will file a lien against the property. Additionally Lien Filing Fees will be levied on the account. As of July 26, 2009 the a fees are $64 to record the lien and $64 to remove the lien. A lien processing fee will also be assessed to each liened account in the amount of $250. Water service will not be restored or the property lien will not be released until the past due portion of the account and the added fees have been paid in full.
Inherited Balances from Previous Owners
Unlike other utilities, Water and Sewer charges are associated with the property rather than with the occupant who incurs the charges. Although a Final Bill is generated for the previous owner, if left unpaid, this responsibility is inherited by the new property owner (RCW 57.08.080).
Leak Adjustments
Leaks that occur on the customer side of the meter are the property owner's responsibility to repair. However, you may be eligible for a one-time partial adjustment to your water bill. Adjustments will be calculated on the difference between the wholesale and retail water rate of the excess (above average) water consumption for the billing period in which the leak occurred. ***No Toilet Leaks or irrigation system leaks will be considered***
Leak Adjustment Form
Non-use Rate
Is your property going to be temporarily vacant for at least six months at a time? If so, you may qualify for the District's Non-Use Rate. Call the District Office to inquire about the non-use rate.
Bi-Monthly Water Rates
The rates, fees, charges and penalties for water connections, service and related service items, are established primarily on a cost of service basis. Cost of service rates allocate costs to single family, commercial and multi-family customer classes based on the demand they place on the water and sewer systems.
This page does not reflect a complete listing of the District’s established rates, charges, policies and procedures for water and sewer services and connections. Certain properties, depending on location, may be subject to additional costs and connection requirements.
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